Senior IT Functional Analyst, Master Data (D365 F&SCM EMEA Programme)

Trezzano Sul Naviglio, Italy (Hybrid)

Berlin Packaging is the world’s largest Hybrid Packaging Supplier®, providing packaging solutions in glass, plastic, and metal to companies across a wide range of industries, including food & beverage, beauty, healthcare, and industrial markets. As a “one-stop shop,” we combine design & innovation, manufacturing services, and supply chain capabilities to help customers bring their products to market in the most efficient and impactful way. With more than a century of experience in the packaging industry, Berlin Packaging operates on a global scale, supported by an extensive network of suppliers, warehouses, and commercial teams. This unique hybrid model allows the company to offer both standard and highly customized solutions, helping customers increase sales, reduce costs, and improve productivity through smarter packaging.

What sets Berlin Packaging apart is its entrepreneurial mindset and strong customer focus. Employees are encouraged to think like owners, act decisively, and collaborate across functions and geographies to deliver measurable results.

Core Beliefs:

The company’s culture is built around innovation, creativity, speed, and a continuous drive to “help customers become greater, faster,” making it a dynamic environment for people who want to make an impact.

We are looking for Senior IT Functional Analyst / Project Manager

Master Data – Microsoft Dynamics 365 F&SCM EMEA Programme

Engagement type	Interim assignment, full-time, on a freelance basis
Duration	12 months
Start date	January 2027
Location	Trezzano sul Naviglio (Milan, Italy) – hybrid working model with 3 days per week on site
Travel	Occasional travel to the EMEA sites in scope (France, Spain, Portugal, Netherlands)
Languages	Fluent English (written and spoken) is mandatory – it is the working language of the programme. Italian is a plus.

The Programme

Berlin Packaging EMEA has launched a transformation programme to implement Microsoft Dynamics 365 Finance & Supply Chain Management as its new ERP across the EMEA region. The initial scope covers Italy, France, Iberia (Spain and Portugal) and the Netherlands.

The programme includes the integration of the new ERP with the existing application landscape: legacy systems, Salesforce.com, the corporate eCommerce platforms (Shopify and Adobe Commerce / Magento), PIMCore (MDM) and the corporate MuleSoft middleware.

Role Purpose

Master Data is a core component of the Microsoft Dynamics 365 implementation. This role will lead the Master Data workstream of the programme, designing the data model of the new ERP and defining the Master Data Governance framework.

The role will also drive the integration of PIMCore (the MDM tool managing items and suppliers) and of Salesforce.com (customer creation process) with the new ERP.

Key Responsibilities

Master Data Design

Define the Master Data model in Microsoft Dynamics 365 for items, suppliers, customers and other relevant master data, addressing:
the multi-company and multi-country structure;
the split between global and local attributes.
Define data standards: naming conventions, coding, mandatory attributes, validation rules.

Master Data Governance

Design and implement the governance framework:
ownership and roles (data owners, data stewards);
RACI matrices;
creation and change workflows;
data quality policies and monitoring KPIs.
Define the steady-state organisational model for master data management across the EMEA countries.

Integrations

Define the functional requirements for the integration between PIMCore and Microsoft Dynamics 365 for items and suppliers, clarifying the system of record and synchronisation flows.
Define the process and integration requirements for customer creation in Salesforce.com and its flow into Microsoft Dynamics 365.
Work with the Enterprise Architect and the MuleSoft team on the delivery of the integrations.

Data Migration & Project Management

Support data migration activities: legacy data quality assessment, cleansing, de-duplication, mapping, mock loads and reconciliation.
Manage the Master Data workstream as Project Manager:
planning and tracking of activities;
risk and issue management;
reporting to the PMO and programme management;
coordination of business and IT stakeholders across countries.

Requirements

10+ years of IT experience, with a focus on Master Data Management and Data Governance in ERP environments.
Proven experience in designing Master Data models and governance processes in multi-country ERP implementation projects.
Experience with MDM/PIM tools. Specific experience with PIMCore is a strong plus; alternatively, solutions such as Informatica, Stibo, SAP MDG or similar.
Knowledge of customer master data in Salesforce.com and the related creation and approval processes.
Experience in managing complex projects or workstreams, with the ability to coordinate diverse teams.
Experience in data migration projects.
Excellent analytical, organisational and communication skills.

Preferred Qualifications

Previous experience with Microsoft Dynamics 365 Finance & Supply Chain Management, in particular master data structure, released products, legal entities and data entities – strongly preferred.
Project Management certifications (PMP, PRINCE2) and/or Data Management certifications (DAMA CDMP).
Experience with MuleSoft-based integrations.